TRANSFERRING DESIGNS FROM YOUR COMPUTER TO YOUR EMBROIDERY MACHINE PART3

Cheryl of Saskatoon is a long time loyal JANOME customer and fan. She contacted me after PART 1 of this series was published and had some things she thought would be good to add.

Embroidery to die for .....gotta know how to get these gorgeous designs to your machine!

Embroidery to die for …..gotta know how to get these gorgeous designs to your machine!

Preparing a USB or Compact Flash Card for Embroidery Design transfer

  1.  The first thing to know is that the format for Janome Embroidery Machines is:  .jef.  So when purchasing from internet websites, you need to choose .jef format. If this format is not available, you will need software to convert the design to .jef. Same applies if you buy a CD of designs: be sure to check it has .jef format if you do not own embroidery software which will convert another format to .jef 
  2. To format a USB or Compact Flash Card (memory device), put the memory device into your computer: Right click on it and scroll to the format on the drop down menu.  The device MUST BE formatted in the FAT in the “File System” window.  A quick format will work just fine. 
  3. Take a blank USB or Compact Flash card to your sewing machine and insert it into the appropriate slot.  The machine will put the correct folders onto the memory device.  There will be 2 folders on Embroidery/Sewing machine memory devices an only 1 folder on the embroidery only machine.  The folders will be EMB (for embroidery files) and ORD (for ordinary sewing or saved stitches in the sewing mode).  The ORD folder will not be referred to as it isn’t needed for embroidery. 
  4. After the proper files are on the memory device, you put the device back into your computer and copy your .jef format designs into the Embf folder ( the inner folder) and you are ready to start your embroidery project.
  5. An extra note:  Those who own the Memory Craft 11000/11000SE; 350E; 12000 and now the new 9900, can create folders inside the EMB folder and give them a name that means something to you.  The important thing to remember is that your designs go inside that second folder so that the embroidery machine can find them.

Thank you, Cheryl, for these extra tips & information.

more "delicious" embroidery

more “delicious” embroidery

ADDENDUM TO THIS POST: JANOME CANADA HAS A SUPPLY OF 1GB & 2GB USB STICKS CURRENTLY (APRIL 2013) AVAILABLE FOR SALE. PLEASE ORDER THESE AT YOUR LOCAL JANOME DEALER BEFORE THEY ARE ALL GONE……AS WE ALL KNOW THEY ARE VERY HARD TO FIND!

About lizafrica

I am the National Education Manager for Janome & Elna Canada (including Artistic Creative products) and I LOVE to sew! I have been employed full time in the sewing and quilting industry for almost 30 years so I bring a wealth of sewing knowledge & expertise to this blog. I enjoy all forms of sewing from quilting to sewing garments to machine embroidery and software. Pretty much everything in my life is seen through the eyes of a passionate sewer! I am constantly on the look out for fun, innovative and inspiring ideas to share with you all on this blog. I also love to read, knit , travel and spend time with my family and friends.
This entry was posted in Horizon MC 12000, Janome Embroidery, JANOME EMBROIDERY SOFTWARE, MC 11000 and tagged , . Bookmark the permalink.

90 Responses to TRANSFERRING DESIGNS FROM YOUR COMPUTER TO YOUR EMBROIDERY MACHINE PART3

  1. Peggy says:

    my MB 4 will not recognize new USB drive when inserted, I have tried formatting on my laptop with no success. Do you have any suggestions.

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    • lizafrica says:

      Hi Peggy,

      Have you contacted your local Janome dealer where you purchased the MB4 for support and assistance? You may also contact the Technical Support Helpline if you live in North America (the US and canada) at 1-800-631-0183 Ext 775

      Liz
      JANOME CANADA

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      • Peggy says:

        I did contact tech support helpline, they returned my call almost immediately, and solved my problem, I had used a 32 GB flash drive and machine did not recognize a flash drive that big. I will be using a small drive, probable purchase Janome flash drives.

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      • lizafrica says:

        Excellent, Peggy. You must be embroidering up a storm now!

        Liz
        JANOME CANADA

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  2. Ann Nile says:

    My machine is a Memory Craft 10001 and I can’t seem to transfer from PC to machine, can you help please

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  3. Brenda Murray says:

    Hi: I have a janome 350E which I have used and loved for several years. I make sock monkeys and I embroider eyes for them. Recently, I have started using different software as it came with a new Husqvarna machine and my janome won’t recognize the design that I want.
    I purchased “doll eyes” and loaded the design with my 6D embroidery software. I made the changes that I wanted and exported it to my card in order to save it as a .jef file. The single design loads fine. However, I like to use a larger hoop and complete four sets of eyes at a time. My old file 29 kb(different eyes), made with “Embird” loads fine, but the new one 34kb(4 pairs of eyes), using 6D software receives an error message: ATC card memory error
    Do you want to delete damaged or unwanted data? Yes
    I’ve deleted and reloaded this design several times, made sure it fits in the hoop, and still, the single pair will load, but the set of 4 will not. Any suggestions?

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    • ymenear says:

      Of course we recommend using Janome software but you can indeed use other software programs. Often, the conversion from one programs’ default setting to another programs’ settings can indeed cause errors in reading the design. If your machine recognized one of the eye stitch files, you can always bring it into the machine and in edit mode change to the larger hoop setting you want and add more copies of the designs you want into the edit screen.

      Yvonne

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  4. Misty says:

    Hello I am having a issue with loading a name into the machine with a usb. It’s only showing 3 letters like a monogram… can you help me with this?

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    • lizafrica says:

      Hi Misty,

      It could be a number of reasons from incorrect format; design too large for the hoop; USB stick not formatted in the machine first? Sorry, it is hard to know with so little information. The best is to contact your local Janome dealer to ask for support and assistance.

      Liz
      JANOME CANADA

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  5. alexis carrillo says:

    I have a janome mb4 and I am trying to transfer data from my computer to the janome machine using a usb flash drive.
    I formatted like in the instructions but for some reason the machine isint picking up any signal or recognition of the usb. what do you think I should do?

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    • lizafrica says:

      Hi Alexis

      Please check the capacity of the USB stick. It may be too big for the MB4.
      Also please check the size of the design. If it too large for the MB4 hoops or the incorrect format, it will not recognize the designs or open them.

      Liz
      JANOME CANADA

      Like

  6. Mgabe says:

    My Janome 230e is telling me to re thread even if I re start the process of putting thread to a bobbin.
    anyone knows this please!!!

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    • lizafrica says:

      Hi Mgabe

      I dont think we can help you on this forum. You will need to contact a local Janome authorized dealer who can explain how to thread up your machine and check your machine to ensure it is operating properly. It could just be a small step you are missing and we cant see that on a blog comment forum. Sorry.

      Liz
      JANOME CANADA

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  7. Help me
    I am trying to put a purchased jef file onto my mc9700 but the screen comes up with

    ATC card memory error
    Do you want to delete damaged or unwanted data? Yes/no

    I don’t know what is going wrong

    Like

    • lizafrica says:

      Hi Jasmine,

      Have you asked your local Janome dealer for assistance? OR our Technical Support Helpline 1-800-631-0183 Ext 775?
      If you don’t have anything on the card you wish to keep, you can go ahead and press YES. I think it may be trying to format the card which is necessary to create the file folders in which you save the designs you wish to open at the MC9700. Answering yes may delete everything off the card so don’t press Yes unless you have removed files from the card that you wish to keep.

      Liz
      JANOME CANADA

      Like

  8. Nina Collins says:

    I put a stick with too much memory in my 3500, now the circles will not go off my screen. Can I turn it off or take the memory stick out without damaging my machine?

    Like

    • lizafrica says:

      Hi Nina,

      Please confirm the model # you are referring to? Do you mean 350E? I’m not familiar with a 3500 which takes a USB stick. And yes, you switch the machine off, and take the stick out. I cannot say more until you confirm the model number.

      Liz
      JANOME CANADA

      Like

      • donmax02 says:

        I have the 230E Janome Embroidery Machine. It used to work perfectly but now it keeps saying rethread even when nothing is wrong with the thread. I also observed the bobbling hook skips thread too. Can you help please?

        Like

      • lizafrica says:

        Hi

        I’m not sure what you mean by “bobbling hook”? Rethreading message usually means the thread is not properly engaged in the tension discs or there is something caught somewhere which is blocking things for you. It sounds to me that you need to see an authorized Janome dealer for some service/technical assistance.

        Liz
        JANOME CANADA

        Like

  9. charanjeet says:

    i have a janome 200 e hoop 140*140 & 50 *50 so free desine give to me other file than what i can do

    Like

    • lizafrica says:

      Hi Charanjeet

      Im not sure I fully understand you. I think you might be asking how to get other “free” designs to the machine? Please ask your Janome dealer to assist you with this. You need to save the designs in jef format onto a USB stick (small capacity) INSIDE the inner folder of 2 folders and the designs must be no larger than your hoop sizes.

      Liz
      JANOME CANADA

      Like

  10. Britney Nabours says:

    If I only have a mac computer and save the downloaded files to my usb. Will it not work? Example bought the JEF off of Etsy. I can not get it onto my machine. Help?

    Like

    • janomecanada says:

      Hello Britney – A simple solution is to use a new USB stick and format it in the embroidery machine first. Then, add the JEF file to the stick and transfer otto the machine. This method is often the most trouble free. Please let us know if this works.
      Thank you and Happy Embroidering!

      Like

  11. I have a Janome 350e and can’t get it to format a blank USB. When I put it in it doesn’t even know that the USB is inserted. What can I do? Thanks so much

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  12. Donette says:

    I have a Memory Craft 11000 special edition, I had to get a new computer with windows 10 and I can not get the pc link to work. I down loaded the USB driver from the website and now the machine is not recognizing the cd from my pc. Any suggestions?

    Like

  13. Cleta Cater says:

    I have a Janome 10000 and I cannt transfer my embrodery designs with my new computer. Everywhere I look they say I am out of luck. What do you do now.?

    Like

    • lizafrica says:

      Hi Cleta,

      You don’t say what computer operating system your new computer has but we would assume it is Windows 10. If so, then what you have heard is correct: the technology on a Janome 10000 is not compatible with the technology on a Windows 10 computer. You will either have to upgrade your machine model to one which has newer technology compatible with the Windows 10 computer, or you will have to use an older technology computer with your Janome 10000 (we would assume this is what you were doing up until now). And this latter solution may only be for a limited time as these technologies are not going to last forever.
      You may call the Janome Software Helpline for further information 1-800-631-0183 Ext 775.

      Liz
      JANOME CANADA

      Like

  14. Evelyn Dunlap says:

    I have janome 11000, I want to know how to put designs on a flash card that are bigger than the 5×7 I have the 11000 customizer on my machine but don’t know how to use it.any help would be appreciated!!!

    Like

    • lizafrica says:

      Hi Evelyn,

      We are not able to address these sorts of software queries on this comment forum. Sorry. Please contact your local Janome dealer for coaching on how to how to save designs to your flash card or USB stick for the MC11000. Your local Janome Dealer is always your first place to go for owner’s lessons on all aspects of your Janome embroidery machine.
      Alternatively, you may call our Janome Software helpline at 1-800-631-0183 Ext775 for assistance.

      Liz
      JANOME CANADA

      Like

  15. Stephannie B says:

    Have you ever seen a problem if the original JEF files were saved on the flash drive using a Mac? My 512MB flash drive is extremely slow ( not much on it)… And sometimes won’t open at all on my 11000SE

    Like

    • lizafrica says:

      Hi Stephanie,

      Unfortunately we don’t support Mac so I really don’t know why this is occurring. You could contact the Software Helpline 1-800-631-0183 Ext 775. They might be able to help.
      Sadly, the technology on a 512MB flash drive and the MC11000 is a much older generation and is slow. The newer technologies are much faster. Please check the parameters of the design – that it falls within the size and stitch count requirements for that machine model.

      Liz
      JANOME CANADA

      Like

  16. Ann says:

    I need a zip drive for my embroidery, which is the best one

    Like

    • lizafrica says:

      Hi Ann,
      This depends on which Janome embroidery machine you have but you don’t mention this in your query. We recommend smaller capacity USB sticks/zip drives for most of our machines. MC15000 – 16Gig max; Mc12000 & MC500E – 8 gig max. Most others we recommend 1-2 gig max.
      Brand? – that is up to you but any reputable USB stick brand should work.

      Liz
      Janome Canada

      Like

  17. Ridhwan Shariff says:

    But also i want to know is there any kind of software to upgrade inorder my janome memory craft 370e to have more features of embroiding.

    Like

    • janomecanada says:

      Hello Ridhwan: A local Janome dealer would be the best place to bring your questions and see what is new with embroidery machines. The 350E is a great machine that will continue to stitch beautifully, but there is not really a way to upgrade to newer formats in the older machine.

      Like

  18. Ridhwan Shariff says:

    Hi i have janome memory craft 370e but my problem is in the software of it. Because when am trying to fetch a picture or design from somewhere then i will find it with a certain background then i tried alot but finally i have failed to remove it.

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