I get asked this question many times so it becomes another good topic for our “ Glad you asked that series”: HOW DO I TRANSFER A DESIGN FROM MY PC TO MY EMBROIDERY MACHINE?
If you have queries after reading this info below, either drop us a quick question in the comment box below or ask your local Janome dealer where you purchased your Jnaome embroidery machine to go over some of the steps you might be missing.
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There are different fonts out there to buy. I bought a few but can’t seem to load them In reg folder.
Can you explain how to load boarders, alphabet fonts in mc9900?
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Hi Debbie,
Unfortunately I am not bale to address this in much detail in this blog comment forum. It would be a whole software lesson. The best would be to ask the company/person you bought the fonts from to explain how to get them onto the USB stick and into an embroidery machine. I had big issues with some I bought last year online and eventually had to contact the Etsy seller for help. They do not all seem to work 100% compatibly. You could also contact our Consumer Relations line who might be able to assist you. Main thing to check is that the fonts ARE in jef format and are not too large for the MC9900 hoops.
Also the issue with fonts are that they come with the whole alphabet so essentially are 26 + separate designs. If you want them to behave like the fonts on the machine, they almost certainly will not. You might have to bring each letter in one by one unless you have embroidery digitizing software where you can INSTALL the font onto your computer and have your software import it. Not actually as easy as downloading one design and stitching it out.
Good luck.
Liz
JANOME CANADA
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I also am unable to read it because the size and faded colour.
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Hi Terry,
Our apologies. The original document has a grey type face rather than black and was, unfortunately, all I had to work with. If I had the time I’d go back and chnage everything to black but sadly I do not as I’m about to leave town on a business trip. If I get time on my return I will see what I can do. You were not the only one to complain so I realize it needs to be fixed for future such documents.
Liz
JANOME CANADA
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I appreciate receiving this much needed information. However, I find the information a challenge to read because of the small size of the font, the faint print and the poor resolution. Enlarging the page on my iPad was not effective. I tried printing off the article to put into my MC500E file but, alas, that too was poor quality. Can I find this article somewhere else and hopefully have a better quality print out.
Thank you very much. I enjoy reading all the articles you send to us.
Brenda
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Hi Brenda
Point taken. I did wonder if it would show up well enough as the original type face was small and grey, not black. I will see if I can send you the original PDF. Please give me a few days as I won’t be in the office for the next few days.
Liz
JANOME CANADA
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Direct PC link MC 9900. The chart about transferring designs says this is possible. When I have asked a dealer, I have been told NO.What do you need to transfer directly, not using a USB?
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Hi,
It is a while since I worked on an MC9900. Does it have a port on the side of the machine for a cable? It is a little square hole rather than the USB port which I know it does have. If not, then your dealer is correct and there is a discrepancy on this info sheet. My apologies for the confusion.
Liz
JANOME CANADA
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No, It does not have that port. I had it on my MC10001 so I do know what you mean & miss it , That chart should be revised for the correct info.
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Hi Barbara,
I agree and I will address this with the department who wrote that document – some years back I believe. Thank you for pointing it out as I had not noticed that discrepancy.
Liz
JANOME CANADA
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Thank you for the information, I have been looking all over for that. I don’t understand why that information is not in the manual. The other issue is that I bought a CD disc on line with JEF embroidery design files on it and can’t save it to my PC, therefore I can’t save it on my USB stick. It seems to be one of those buyer beware situations. I bought it from Amazon, tired to contact the seller to no avail, wrote a bad review. I guess it just pays to go to a reliable dealer.
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Hi Dot,
It is expected that when you buy an embroidery machine, you will obtain some form of owner’s lessons – either from a dealer (best case scenario) or online or other. Unless you buy a machine from an authorized dealer, you may have to pay for these lessons. You are correct in your observation that it pays to go to a reliable dealer.
You don’t mention what CD you bought but if you do not own and have installed embroidery software on your PC, you will not be able to open and look at the designs you purchased. Only embroidery software or possibly the software which may have come with your machine can open embroidery files? (You don’t mention what Janome embroidery machine you have.) This is the same for – for example – you cannot open a word document if you do not have Word installed on your PC.
If you do not have the required software, best you can do is copy the jef files off the CD and paste onto the USB stick. You can then open them at your machine PROVIDED they are not larger than the largest hoop your machine offers.
Hope that helps further.
Liz
JANOME CANADA
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I have the Janome MC9900, and the disc I purchased turned out to be read only. Can you recommend a good software to use that doesn’t cost allot?
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Hi Dot,
I really don’t follow why the disc should be read only. If it is designs, it should allow you to open if you have software or copy and paste onto a USB stick to take to your machine.
We have several software packages: Artistic Digitizer and Janome Digitizer MBX. Both of these have Junior versions – a smaller package with less features and a much lower price tag. I would suggest you find a good Janome dealer who can support software sales. In other words, they can teach you how to use the software. That is most important as you will be no better off than now if you don’t have the option of software lessons. I mention this as not all our dealers offer software support. But most of the dealers and our website can offer you information about these packages and what each of them do. Also do a search on janomelife as we have done many posts on embroidery software.
Liz
JANOME CANADA
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